Anthony Travel Agency & Concur Booking Tool
Overview
Effective October 2017: Anthony Travel is the University of Arkansas' designated travel agency for use in the purchase of airline tickets, and optionally for booking of hotel and car rental if utilizing an Administrative or Traveler TCard.
If utilizing an Administrative or Traveler TCard for airline purchases, the use of an Anthony Travel agent or of the Concur online booking tool is required unless you have received an exemption by the Travel Office.
If the traveler uses personal funds, tickets may be purchased from any travel agency or reputable online booking tool; however, reimbursement will not be processed until the traveler returns from the trip.
Contacting Anthony Travel
During Business Hours
(8:00a-5:30p Monday through Friday)
Ph: 479-595-0741 or Toll Free: 888-667-2955
Email: uarkcampustravel@anthonytravel.com
After Hours & Weekends
Ph: 800-342-9008
Note: This number is best used for emergency situations. A $25 service fee will be charged per phone call
Email: uarkcampustravel@anthonytravel.com
Using the Concur Booking Tool
Registering with Concur
You must be registered with Concur to use the Concur Booking Tool. If you are not already registered you must self-register using the link below. This request is then approved by the Travel Office. Upon approval you will receive an email from Concur with a link to to login and change your password. If that link expires, contact the Travel Office and we can reset your password.
Self-Registration Link for Requesting Access to Concur Tool
Login to Concur
Fees
When Issuing a Ticket
| When Ticket is issued using Concur domestic and/or international ticket | $ 8.00 |
| Contacting an Anthony Travel Agent directly for domestic airline or rail ticket | $25.00 |
| Contacting an Anthony Travel Agent directly for domestic GROUP airline or rail ticket (each ticket) | $25.00 |
| Contacting an Anthony Travel Agent directly for international airline or rail ticket | $35.00 |
| Contacting an Anthony Travel Agent directly for international GROUP airline or rail ticket (each ticket) | $35.00 |
| Contact an Anthony Travel Agent directly for domestic personal/guest airline or rail ticket | $25.00 |
| Contact an Anthony Travel Agent directly for international personal/guest airline or rail ticket | $35.00 |
When Exchanging a Ticket (using an unused ticket towards another flight)
| When exchanging the ticket using Concur domestic and/or international ticket | $15.00 |
| Contacting an Anthony Travel Agent directly to exchange domestic airline or rail ticket | $25.00 |
| Contacting an Anthony Travel Agent directly to exchange domestic GROUP airline or rail ticket (each ticket) | $25.00 |
| Contacting an Anthony Travel Agent directly to exchange international airline or rail ticket | $35.00 |
| Contacting an Anthony Travel Agent directly to exchange international GROUP airline or rail ticket (each ticket) | $25.00 |
| Contacting an Anthony Travel Agent directly to exchange domestic personal/guest airline or rail ticket | $25.00 |
| Contacting an Anthony Travel Agent directly to exchange international personal/guest airline or rail ticket | $35.00 |
When Requesting a Refund on a Refundable Ticket (MUST work with an Anthony Travel Agent)
| Refund of a domestic GROUP airline or rail ticket | $25.00 |
| Refund international GROUP airline or rail ticket | $25.00 |
| Refund domestic personal/guest airline or rail ticket | $25.00 |
| Refund international personal/guest airline or rail ticket | $25.00 |
Miscellaneous Fees
| When booking a car or hotel reservation ONLY using Concur | $10.00 |
| Contacting an Anthony Travel Agent directly for Group, Personal, or Guest -Car or Hotel reservation ONLY | $10.00 |
| After Hours Emergency Fee (Ph: 800-342-9008) | $25.00 |
| Visa Services | pass thru |
| International trip notification and risk messaging | no cost |
Tutorials
Completing your Travel Profile
Updating a Traveler's Profile if you are the Travel Arranger
Booking Travel Arrangements for an Employee if you are the Travel Arranger
Booking Travel Arrangements for Yourself
Booking Travel Arrangements for a Guest
Assigning a Travel Arranger to a Profile
Quick Reference Guide for Traveler making Travel Arrangements
Quick Reference Guide for an Arranger making Travel Arrangements
Things to Know When Using the Concur Booking Tool for Car Rentals