Frequently Asked Questions

What is the billing address for the travel card?

1001 E. Sain Street

UPTW 101

Fayetteville, Arkansas 72703

How do I reconcile a credit to my travel card?

To reconcile a credit to your travel card, you will need to complete an Expense Report and attach the credit to the Expense Report. For more information on how to complete an Expense Report, click here.

I have a charge on my administrative t-card for a guest, student, or employee—how do I take care of this?

You will need to reassign the charge to traveler. To do this, go to “Reassign Expense Credit Card Transactions” in Workday. 

How do I request a travel credit card?

You will Create a Credit Card Request in Workday. You will be required to review the Travel Card Learning Course and pass the Travel Card quiz contained in that course before your card will be distributed.

Can I put conference registration and/or a membership on my travel card?

Yes, but only if there is travel involved with the registration and/or membership and there is no option to split into multiple transactions. You will also need to include the Membership Justification Form if you purchase the membership at the same time as the registration.

Someone in my department is leaving the university, what do I do with their travel card?

Email uatravel@uark.edu and let us know the employee’s last day with the University. We will provide instructions at that time.

I am moving to another department on campus, do I need a new travel card?

No, you do not need a new travel card. Your card will update with your new worktags once you are placed in the new position in Workday.